As a mutual society , the Newcastle is committed to listening to the comments and suggestions of our members. Your views are important to us.

Following on from the success of our customer roadshows, where members get to meet and question the Chief Executive, Board Members and senior staff, this forum has been established as an alternative way for you to offer us feedback about the way we do business, whether it be good or bad.

If there is a particular service that you think the Newcastle could offer or you have an idea of how we can improve our customer service to you, we want to hear about it.

Use the form below and have your say!