The Newcastle Building Society will keep your financial affairs strictly confidential as required by law. On occasion we receive requests for Bankers references. Should this occur we will obtain written permission from the customer before satisfying such a request

As part of our service we may occasionally keep you informed of special offers, products and services which we feel may be of interest to you. This could be by letter, telephone or e-mail. From time to time we may pass your information on to carefully selected third parties, subsidiaries and associated companies. If you do not wish to receive this information please notify us in writing or tick the appropriate boxes contained in all of our product literature.

We may monitor and record telephone calls for training and security purposes.