What We Provide

We take the security of your account very seriously and we use the latest technology to safe guard your account; this includes:

• Encryption technology
• Firewall protection
• Secure log in
• System time-out
• Last login date and time
• Telephone help

• Encryption technology
  We provide a safe and secure environment to operate your online savings account. Your access and use of our web site is validated and protected using the Transport Layer Security (TLS) protocol, using the latest 256-bit encryption technology, so that information passed between us and you is scrambled, and so cannot be read or changed by anyone else. You should also see a padlock symbol or key appear in your web browser, which indicates that the session is secure (the web site address begins https:// rather than http://), as shown in the image below.
  
  

  It is important that the browser software you use supports 256-bit encryption as older versions of browsers may not offer this support.

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• Firewall protection
  We utilise firewalls to restrict access to our systems, and routine monitoring is performed, to protect your information from unauthorised access.
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• Secure log in
  Your account can only be accessed by entering your unique User ID and password. Additional secret data for example a PIN or personal memorable data, may also be required for some services.
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• System time-out
  You will be automatically logged out of your account, if you leave your screen inactive for more than five minutes. Whilst you should always log off, whenever you leave your computer, the automatic time-out provides some additional protection.
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• Last login date and time
  Whenever you log in to your account, the date and time that you last logged in is displayed for your protection.
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• Telephone help
  Please refer to our Contact Us page for the relevant contact number to speak to one of our helpful advisers.
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Contact us immediately if you think your account has been accessed by anyone other than yourself

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